(916) 381-4611 Serving Northern California (see map)


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Vision, Mission & Values


Our Vision

Ensure value to every customer through quality craftsmanship and lasting solutions delivered by skilled professionals.


Our Mission

"To help customers increase the return on their building investment."

We assist them in managing the full life-cycle cost of their air conditioning systems through efficient design, effective construction, dependable service and quality craftsmanship delivered by skilled professionals.

Our customers are building owners, tenants, property managers, general contractors and our fellow employees.

Clearly understand our customers’ needs and provide them with information and recommendations that allow them to make informed decisions.  We solve our customers’ indoor climate problems, whether it is by creatively engineering designs and installations, retrofitting existing installations or troubleshooting.

Continually strive to reduce our customers’ cost of installation and service through more efficient construction, proper maintenance and innovative and creative solutions.

Quality in everything we do, exemplified by our people, equipment, trucks, tools, paperwork, and overall work environment.

Long-term perspective about the solutions we recommend and about our business.  We expect to grow in a planned and thoughtful manner, with great customers and without debt.

Our people and our company are solid, down to earth and professional.  We will check our egos at the door and always think about what is in our customer’s best interest.

We don’t know everything so we will constantly strive to learn, seek the expert advice of others and acquire new knowledge and skills.

We expect to make a reasonable profit which will allow us to continually invest in the development and growth of our people and our company.


Our Core Values

At Cooper Oates Air Conditioning we believe in:

Exceeding customer expectations at every level

  • Doing it right, first and fast
  • Anticipating our customers’ needs and resolving them.  Look for “root causes” and sustainable solutions
  • Communicating clearly, precisely and frequently with our customers and among our team

Personal and corporate integrity and honesty

  • We expect to be forthright and candid with ourselves, our employees and our customers
  • We will not shy away from the truth or the facts in all matters, personal or professional
  • Never compromise honesty for expediency, even if it hurts us or the Company
  • We are willing to do the right thing, even if it hurts

Professionalism

  • Strong technical knowledge at all levels of our organization
  • Can do and will do attitude
  • Always courteous and understanding
  • Eager and enthusiastic embrace of continuous change
  • Proud of ourselves, our work, our Company and for what we stand, collectively
  • Every customer is our best customer

Fairness

  • We will price fairly to make a reasonable profit – our focus is on always delivering value
  • We will never take advantage of our customers’ lack of knowledge or vulnerability
  • We always follow the Golden Rule – do unto others as you would have done unto you

Teamwork between and among our staff and customers

  • Collaborative and collegial cooperation with our customers and among ourselves
  • Focus on we not me
  • Make it “win-win”
  • Always look for ways to help our team members whether it’s learning new skills or just lifting a load

Continuous learning

  • Constantly seek out new and better ways to do things
  • Keep up-to-date on new technologies, changes in the industry and the changing needs of our customers
  • Every problem is a learning opportunity

I have confidence in Cooper Oates and would hire this company over any other HVAC company in the state.

Janet Rollins
Sacramento County Public Law Library

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Your team was very professional and detailed. The installers worked very hard and did an excellent job installing the units.

Joanne Kim
Rehabilitation Management Systems, Inc.

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I would like to thank you all for the successful completion of the HVAC redesign in the Bureau of Nursing.

Mark Elliott
Department of Consumer Affairs

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Awesome—You tell the bosses over there that your service tech is incredible—fast, knowledgeable…

Rhonda Higgins
DMG North, Inc.

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Dispatch is always available, whether I’m in the office, inspecting properties or out of town. COAC eases property…

Sharyn Verdon
Ramco Enterprises, Inc.

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I have confidence in Cooper Oates and would hire this company over any other HVAC company in the state.

Janet Rollins
Sacramento County Public Law Library

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What a nice change from what we have dealt with for years. This has made a piece of my job tons easier.

Teresa Heckley, ASO II
DHHS - Facility Management

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We want you to know that we are very pleased with the service you gave us, I especially want to thank you…

Tom Cabrera
Mailing Systems, Inc.

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I have confidence in Cooper Oates and would hire this company over any other HVAC company in the state.

Janet Rollins
Sacramento County Public Law Library

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I have confidence in Cooper Oates and would hire this company over any other HVAC company in the state.

Janet Rollins
Sacramento County Public Law Library

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Gary Pertle joins Cooper Oates »

SACRAMENTO, CA.  August 5, 2016  –  Cooper Oates Air Conditioning…

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Raley Field is a unique and challenging set of buildings…

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German Juarez Promoted to Director »

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New Video: Caltrans Fan Wall »

Over the Memorial Day Weekend, the Cooper Oates Air Conditioning…

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Demolishing a 12 foot circulation »

Here is the before picture of the 12 ft. tall…

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Cal Trans Building New Fan »

The COAC Installation Team just completed a challenging, time-crunched project…

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Easy Trick to Save Energy »

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R-22 – Fading Fast »

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Cooper Oates Air Conditioning Announces »

Sacramento, CA, March 20, 2016 — Cooper Oates Air Conditioning…

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